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HLT47321

Certificate IV in Health Administration

Upgrade your career in administration with this intermediate-level course and become a supervisor for a human resources, medical records, or health services team.

Apply now
WAYS TO STUDY Online
NEXT INTAKE Start date: 28 Jan 2025 Duration: up to 18 months View all intakes
WHAT YOU'LL PAY
Fee-Free TAFE

Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more

$0
Concession

Fee concessions may apply to this subsidised course for eligible students. Learn more

$150
Subsidised

There are a range of government funded courses available for eligible students. Learn more

$1,110
Full Fee

This is the total course fee. Read more about student loans and payment plans.

$5,520
Eligibility calculator

Course overview

Take the next step in your career in administration with this intermediate-level course. Get the practical skills and knowledge to become a supervisor for a human resources, medical records, or health services team. According to the Australian Government's Job Outlook service, the number of people working as health practice managers grew very strongly over the past five years. Strong future growth is predicted in this area in the coming years, so you can rest assured your skills will be in high demand. 

You'll get the technical skills to interpret and apply medical terminology, promote innovation in a team environment, support the recruitment, selection and induction of staff, manage health billing and accounting systems, and coordinate the implementation of customer service strategies. Our highly-experienced industry professionals will guide you every step of the way to ensure your transition into the health sector is a success.

Successful completion of this course will qualify you to manage an administrative team in a diverse range of health settings. It will also give you the essential knowledge required to undertake further studies in this field.

What can I do?

  • Medical Records Team Leader
  • Health Services Supervisor
  • Health HR Manager

Course outcome:

HLT47321 Certificate IV in Health Administration

Study your way

We know that life is busy, that's why our courses are designed to be flexible. Our mixed-mode delivery means you can complete components of your study online at a time that suits you.

Fee-Free TAFE

The career of your dreams is within reach thanks to Fee-Free TAFE. Follow your passion with over 70 industry-recognised courses to choose from.  With a range of skill sets, certificates and diplomas available, now’s the time to get job ready with Fee-Free TAFE. Learn more

What you will study

The successful achievement of this qualification requires you to complete all core and 6 elective units from the list below.

  • UNIT CODE
  • UNIT NAME

  • UNIT CODE
  • BSBMED305
    Apply the principles of confidentiality, privacy and security within the medical environment
    UNIT CODE :
    BSBMED305
    Unit description :

    This unit describes the skills and knowledge required to apply principles and procedures relating to confidentiality, privacy and security to own work within the medical environment.

  • UNIT NAME
  • Apply the principles of confidentiality, privacy and security within the medical environment

  • UNIT CODE
  • CHCCCS020
    Respond effectively to behaviours of concern
    UNIT CODE :
    CHCCCS020
    Unit description :

    This unit describes the skills and knowledge required to respond effectively to behaviours of concern of people. Skills are associated with handling difficult incidents rather than managing ongoing behaviour difficulties.

  • UNIT NAME
  • Respond effectively to behaviours of concern

  • UNIT CODE
  • CHCCOM005
    Communicate and work in health or community services
    UNIT CODE :
    CHCCOM005
    Unit description :

    This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.

  • UNIT NAME
  • Communicate and work in health or community services

  • UNIT CODE
  • CHCDIV001
    Work with diverse people
    UNIT CODE :
    CHCDIV001
    Unit description :

    This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

  • UNIT NAME
  • Work with diverse people

  • UNIT CODE
  • CHCLEG001
    Work legally and ethically
    UNIT CODE :
    CHCLEG001
    Unit description :

    This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role.

  • UNIT NAME
  • Work legally and ethically

  • UNIT CODE
  • HLTADM010
    Facilitate a coordinated approach to client care
    UNIT CODE :
    HLTADM010
    Unit description :
    This unit describes the skills and knowledge required to provide instructions and information to clients, pro-actively follow up clients and liaise with other service providers to support a coordinated care approach.
  • UNIT NAME
  • Facilitate a coordinated approach to client care

  • UNIT CODE
  • HLTCCD003
    Use medical terminology in health care
    UNIT CODE :
    HLTCCD003
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to apply an understanding of medical terminology to interpret clinical documentation and communicate with health care professionals.
  • UNIT NAME
  • Use medical terminology in health care

  • UNIT CODE
  • HLTINF007
    Implement and monitor infection prevention and control standards, policies and procedures
    UNIT CODE :
    HLTINF007
    Unit description :
    This unit describes the performance outcomes, skills and knowledge required to provide information about infection prevention and control procedures, integrate those procedures into work practices and monitor workplace performance.
  • UNIT NAME
  • Implement and monitor infection prevention and control standards, policies and procedures

  • UNIT CODE
  • HLTWHS003
    Maintain work health and safety
    UNIT CODE :
    HLTWHS003
    Unit description :

    This unit describes the skills and knowledge required to implement and monitor work health and safety (WHS) policies, procedures and work practices as part of a small work team.

  • UNIT NAME
  • Maintain work health and safety

Ways to study
  • All of your study will be done online and you can work through your studies at your own pace. You can access your learning materials 24/7 through our online learning management system Connect. Learn more

  • demo View comparison chart
STUDY MODE START DATE DURATION WORKLOAD WHAT YOU'LL PAY
Online self-directed
28 Jan 2025
up to 18 months
Part time up to 5 hours self-directed study per week plus optional support via Zoom Tuesday 6:30pm & Wednesday 1pm
  • Fee-Free TAFE: $0

    Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more

  • Concession: $150

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,110

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $5,520

    This is the total course fee. Read more about student loans and payment plans.

demo

Online self-directed

  • Online Time

    How much of the course will be delivered online. 

    100%
  • On Campus Time
    0%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

28 Jan 2025
DURATION

The total length of time it takes to complete the course.

up to 18 months
Workload

The average amount of time students will need to allocate to study each week.

Part time up to 5 hours self-directed study per week plus optional support via Zoom Tuesday 6:30pm & Wednesday 1pm
WHAT YOU'LL PAY
  • Fee-Free TAFE: $0

    Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more

  • Concession: $150

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,110

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $5,520

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Self-paced
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online and vocational placement
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Zoom
Online self-directed
22 Apr 2025
up to 18 months
Part time up to 5 hours self-directed study per week plus optional support via Zoom Tuesday 6:30pm & Wednesday 1pm
  • Fee-Free TAFE: $0

    Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more

  • Concession: $150

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,110

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $5,520

    This is the total course fee. Read more about student loans and payment plans.

demo

Online self-directed

  • Online Time

    How much of the course will be delivered online. 

    100%
  • On Campus Time
    0%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

22 Apr 2025
DURATION

The total length of time it takes to complete the course.

up to 18 months
Workload

The average amount of time students will need to allocate to study each week.

Part time up to 5 hours self-directed study per week plus optional support via Zoom Tuesday 6:30pm & Wednesday 1pm
WHAT YOU'LL PAY
  • Fee-Free TAFE: $0

    Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more

  • Concession: $150

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,110

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $5,520

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Self-paced
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online and vocational placement
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Zoom
Online self-directed
14 Jul 2025
up to 18 months
Part time up to 5 hours self-directed study per week plus optional support via Zoom Tuesday 6:30pm & Wednesday 1pm
  • Fee-Free TAFE: $0

    Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more

  • Concession: $150

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,110

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $5,520

    This is the total course fee. Read more about student loans and payment plans.

demo

Online self-directed

  • Online Time

    How much of the course will be delivered online. 

    100%
  • On Campus Time
    0%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

14 Jul 2025
DURATION

The total length of time it takes to complete the course.

up to 18 months
Workload

The average amount of time students will need to allocate to study each week.

Part time up to 5 hours self-directed study per week plus optional support via Zoom Tuesday 6:30pm & Wednesday 1pm
WHAT YOU'LL PAY
  • Fee-Free TAFE: $0

    Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more

  • Concession: $150

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,110

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $5,520

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Self-paced
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online and vocational placement
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Zoom
Online self-directed
07 Oct 2025
up to 18 months
Part time up to 5 hours self-directed study per week plus optional support via Zoom Tuesday 6:30pm & Wednesday 1pm
  • Fee-Free TAFE: $0

    Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more

  • Concession: $150

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,110

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $5,520

    This is the total course fee. Read more about student loans and payment plans.

demo

Online self-directed

  • Online Time

    How much of the course will be delivered online. 

    100%
  • On Campus Time
    0%
START DATE

The date the course starts. Apply early as intakes fill up quickly. 

07 Oct 2025
DURATION

The total length of time it takes to complete the course.

up to 18 months
Workload

The average amount of time students will need to allocate to study each week.

Part time up to 5 hours self-directed study per week plus optional support via Zoom Tuesday 6:30pm & Wednesday 1pm
WHAT YOU'LL PAY
  • Fee-Free TAFE: $0

    Fee-Free TAFE is a government initiative covering some or all of your course fees for eligible students. Learn more

  • Concession: $150

    Fee concessions may apply to this subsidised course for eligible students. Learn more

  • Subsidised: $1,110

    There are a range of government funded courses available for eligible students. Learn more

  • Full fee: $5,520

    This is the total course fee. Read more about student loans and payment plans.

Class format

Some courses include classes at scheduled times while others can be completed in your own time.

Self-paced
VIRTUAL CLASS

Scheduled online classes using video conferencing software (such as Zoom).

No
ASSESSMENT

The primary location assessments will take place. Some courses also require vocational placement.

Online and vocational placement
TEACHER COMMS

The different ways you can contact your teacher throughout the course.

  • Phone, Email, Zoom

Download Brochure

Certificate IV in Health Administration (HLT47321)

Ask a question

Certificate IV in Health Administration

COURSE CODE: HLT47321
Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help. 

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more
Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more

Entry requirements

There are no formal entry requirements for this course.

Selection criteria

TAFE Queensland requires you to be actively employed in a health or community services environment. You will need to provide employer confirmation that the workplace will be able to support you to complete your assessment requirements during your routine/rostered work hours.

Resources required

It is recommended that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office and Adobe Acrobat Reader. This equipment and software is available for use at all TAFE Queensland locations.

You will be provided with a recommended reading list and/or required textbooks during orientation or at the start of each unit. The purchase of these resources may incur additional costs, or you may be able to borrow them from the TAFE Queensland library network.

Placement

Workplace Assessment

You will be required to complete a range of assessment tasks in your workplace that will require supervised access and use of your employer's client management systems and resources.

Assessment methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

  • James Cook University
  • Southern Cross University
  • University of Canberra
  • Griffith University
  • Queensland University of Technology
  • University of Southern Queensland

How to apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online. 

Course disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Recognition of prior learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more